Privacy Policy | TORCH Camera Works

Adventure Aid, Inc. ("we"), which operates TORCH Camera Works, respects your privacy. This policy explains what personal information we collect through this website and how we use it, in line with Japan's Act on the Protection of Personal Information.

1. Information We Collect

Contact form: your name, email address, phone number (optional) and message.
Newsletter: your email address.
Orders: when you buy through Catawiki or eBay, we receive the name, shipping address and contact details needed to ship your order from that platform.

This website does not use advertising or tracking cookies.

2. How We Use It

To reply to your inquiries
To send newsletters you signed up for (you can unsubscribe at any time)
To ship orders and handle returns, refunds and after-sales support
To meet our legal obligations, including record-keeping required of secondhand goods dealers in Japan

3. Sharing

We do not sell your personal information. We share it only where needed to provide our service: with shipping carriers (such as FedEx, UPS, DHL and Japan Post) to deliver your order, with service providers that host our email and forms (such as Zoho and Google), or where required by law.

4. Storage and Security

We keep personal information only as long as needed for the purposes above or as required by law, and we take reasonable measures to protect it from loss, misuse and unauthorized access. Some of our service providers may store data outside Japan.

5. Your Rights

You may ask us to disclose, correct, stop using or delete your personal information. To unsubscribe from the newsletter or make a request, email info@torch-cameraworks.com.

6. Contact

Adventure Aid, Inc. / TORCH Camera Works
4-8-3 Tomioka 6-jo, Teine-ku, Sapporo, Hokkaido 006-0016, Japan
info@torch-cameraworks.com

7. Changes

We may update this policy from time to time. The latest version is always available on this page.

Last updated: November 2026